A new synthesis of public administration : serving in the 21st century /
Saved in:
| Main Authors: | , |
|---|---|
| Corporate Author: | |
| Format: | Book |
| Language: | English |
| Published: |
Montréal :
School of Policy Studies, McGill-Queen's University Press,
2011
Montréal : School of Policy Studies, Queen's University, 2011 Montréal : [2011], ©2011 Montréal : 2011 |
| Subjects: | |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Table of Contents:
- Machine generated contents note: pt. One Exploring the New Frontiers of Public Administration
- 1 Public Administration: Not Entirely of the Past and Not Yet of the Future
- Public Administration
- Formative Years
- Thirty Years of Reforms
- Widening Gaps
- Open System of Governance
- 2. What is Different About Serving in the 21st Century?
- Difficult, Complicated, Complex
- Citizens as Creators of Public Value
- Serving Beyond the Predictable
- 3. New Synthesis of Public Administration
- Enabling Framework
- Broader Definition of Public Results
- Learning from Practice: The Singapore Prison Service Case (Singapore)
- Learning from Practice: The Bolsa Familia Case (Brazil)
- Expanded View of the Role of Government
- Learning from Practice: Public Safety Centres (the Netherlands)
- Leveraging the Collective Power
- Learning from Practice: The Homelessness Partnering Strategy (Canada)
- ^ Public Administration as a Co-evolving System
- 4. Preparing Governments for the Challenges of the 21st Century
- Serving Beyond the Predictable: Emergence
- Anticipative Capacity
- Inventive Capacity
- Learning from Practice: HIV/AIDS (Brazil)
- Learning from Practice: The Truth and Reconciliation Process (South Africa)
- Innovative Society
- Learning from Practice: The NorthLight School Experiment (Singapore)
- Building Resilience
- Learning from Practice: The Victorian Bushfire Reconstruction and Recovery Authority (Australia)
- Public Policies and Resilience
- Learning from Practice: Rotterdam Tarwewijk, a Resilient Neighbourhood? (the Netherlands)
- Adaptive Capacity
- Learning from Practice: SARS Revisited, Insight from Singapore (Singapore)
- 5. Government Fit for the Future
- Solid Foundation
- Accountability Revisited
- Compliance Revisited
- Public Organizations as Co-operation Platforms
- ^ Public Organizations as Innovation Platforms
- Note continued: Making Innovation Possible by Taking Incremental Steps
- Conclusion
- 14 Citizen-centred Public Services: Designing for Complex Outcomes
- Total Place
- Croydon Total Place Pilot
- Swindon Family Life
- Lessons from the Cases
- pt. Three New Synthesis Journey
- 15. New Synthesis Journey
- Setting the Stage
- Mobilization Phase
- Convergence Phase
- 16. Netherlands Roundtable
- Perspectives on Resilience
- Implications for Government in Fostering Resilience
- Perspectives on Emergence
- Implications of Emergence for Government
- 17. Canada Roundtable
- Achieving Societal and Civic Results
- Achieving Results of High Public Value
- Public Engagement as a Contributor to Public Results
- Disentangling Compliance and Performance
- 18. Brazil Roundtable
- Search for Balance
- Practical Explorations
- Summary of Findings
- 19. Singapore Roundtable
- Exploration and Anticipation
- Social Innovation and Co-production
- Experimentation
- Enabling Role of Information and Communications Technology
- Adaptive Capacity
- 20. United Kingdom Roundtable
- Citizen-focused Public Service
- Open Government
- Shared Public Accountability
- Future Leaders
- 21. Group Discussions in Australia and New Zealand.
- Note continued: Public Policies as Experimentation Platforms
- Learning from Practice: National Health Conferences and Participatory Processes (Brazil)
- Learning from Practice: Paediatric Complex Care, Taming of the Queue (Canada)
- Public Services as Co-production Platforms
- Learning from Practice: From "Care Trap" to "As Long as Possible in Your Own life" (Denmark)
- 6 New Synthesis Journey Continues
- Narrative
- Adaptive System of Government
- And, the Journey Continues...
- pt. Two Case Studies: Bridging Theory and Practice
- 7. Changing Reality of Practice
- Achieving Public Results
- Public Results as Collective Enterprise
- Resilience
- Exploration, Experimentation and Learning-by-doing
- 8. Story of the Singapore Prison Service: From Custodians of Prisoners to Captains of Life
- Changing From Within
- Harnessing the Collective Efforts of Society
- ^ Organizational, Public and Societal Outcomes
- 9. Bolsa Familia Program: Funding Families for Development
- Social Policy in Brazil: A Brief Historical Context
- Formative Years: From Local Level Initiatives to a National Policy
- From Early Stages to Permanent National Policy
- Documented Impact
- 10. Vision, Collaboration, Persistence and Hard Work: The Canadian Federal Government's Homelessness Partnering Strategy
- Homelessness in Canada
- Homelessness Partnering Strategy
- Practical Learnings
- New Synthesis Learnings
- 11. Public Safety Centres in the Netherlands
- Policy Context
- Outline of the Public Safety Centres in Practice
- Concluding Reflections
- 12. Victorian Bushfire Reconstruction and Recovery Authority: A Case Study on Agility and Resilience
- Victorian Bushfire Reconstruction Authority: Early Establishment
- Community-led Recovery
- Operational Challenges
- ^ Governance Challenges
- 13. Workfare in Singapore
- How It All Began...