Solution-Focused Case Management
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Format: | Book |
Language: | English |
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New York :
Springer Publishing Company, Incorporated,
2015
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Edition: | 1st ed |
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Table of Contents:
- Cover
- Title
- Copyright
- Contents
- Foreword
- Preface
- Acknowledgments
- Share Solution-Focused Case Management
- Chapter 1: Solution-Focused Case Management: Definitions and Meanings
- Shifting Into New Ideas
- Exercise: How Our Assumptions Determine How We View the Client
- Conclusion
- Chapter 2: Challenging Our Assumptions
- Convergent Development of Seminal Concepts Inherent in Solution-Focused Practice
- Coming From a "Not-Knowing Stance"
- Building Meanings Together With Clients
- This Is Your Brain on Conversations: Neuroscience Research
- Clients Have Strengths: Use Them!
- Solution-Focused Assumptions
- It Is About Abilities, Not Disabilities: Positive Psychology and Solution Focus
- Practice Research
- Conclusion
- Chapter 3: Solution-Building in Case Management
- Exercise: Differences Between Solution-Building and Problem-Solving Processes
- The Problems With Problem Talk
- Problem Focus
- Solution Focus
- Conversation as the Tool for Change
- Learning to Listen
- Exercise
- Steps to Developing a Useful Conversation: An Overview
- The National Consensus Statement on Mental Health Recovery
- Promoting Social Justice
- Chapter 4: Solution Focus: Its History and Practice
- A Brief History of Solution-Focused Practice
- How Clients and Case Managers Make Meaning Together: Wittgenstein and Language Games
- What Happens After Clients and Case Managers Say "Hello": Forming Solution-Focused Collaborative Partnerships
- Listening to Clients
- An Introduction to Solution-Focused Skills and Processes
- Making a Difference
- First Meeting and Introduction
- Not-Knowing Stance and Radical Acceptance
- Set a Positive and Collaborative Tone
- Initiate a Collaborative Look at the Challenges
- An Introduction to the Solution-Focused Intervention Tools
- Ask the Miracle Question
- Ask for Details About the Client's Goals
- Ask Scaling Questions
- Explore Exceptions
- Confidence Scales
- Affirming the Client's Perceptions
- Returning Focus of Conversation to the Goal
- Noticing Opportunities of Possibilities
- Amplifying Solution Building
- The Session Break
- Feedback
- End of Session
- Next Session
- The Second Session and Beyond: E.A.R.S.
- Exercise: Trying Out the Ideas
- Beginning the Session
- Follow-Up Choices
- Critique Your Work
- Chapter 5: Expanding on Collaborative Partnerships and Goal Formation
- Cocreating Useful Conversations With Clients
- Exercise: What Do You Do Well or What Are You Best at?
- Remember the Solution-Focused Values When Working With Clients
- Social Constructionism
- Every Client is a Customer for Something
- Solution-Focused Assumptions
- Past Experience With Services
- Coconstructing Useful Goals With Clients
- Best Hopes Question
- Miracle Question
- Scaling Questions
- What Else?
- Useful Goals: A Case Example
- Discussion
- Chapter 6: Solution-Focused Planning and Assessment
- Solution-Focused Brief Practice Begins With the Details of Clients' Stated Goals
- Discussion
- Discussion
- Exercise
- Assessments as Interventions
- Exercise
- Strengths-Based Assessments
- Useful Solution-Building Planning Questions
- Chapter 7: Working With Clients and Other Agencies
- Further Thoughts About Problem Talk
- Forming Partnerships With Clients and Agencies
- Client-Case Manager Collaboration
- Engaging Other Agencies in Solution Building
- Chapter 8: Keeping It Brief: Monitoring Progress, Outcomes, and Transitions Out of Service
- Scaling Progress
- Scaling Progress
- Example
- Discussion
- Example
- Using Scales to Keep It Brief
- Example of Using Scales to Review Goals
- Example of Scaling Progress After a Lapse in Contact
- Example of Scaling as a Way of Validating Progress
- Example of a Different Outcome for Goals or Steps
- Example of Discovering a New Goal or Step
- Is the Relationship Working for the Client? Monitoring Progress Toward the Goal
- Transitioning to a Different Level of Service
- Exercise: Problem vs. Solution Focus
- Chapter 9: Standards of Practice for Case Managers
- Evidence-Based Practice Versus Practice-Based Evidence
- A Review of What Works: An Important Reminder
- Focus on Strengths
- Outcomes Management
- Diversity, Social Justice, and Solution-Focused Brief Practice
- Case Managers Need to Take Care of Themselves
- Moral and Ethical Issues
- Chapter 10: A Review of the Main Solution-Focused Concepts
- Social Constructionism
- The Three Rules of Solution-Focused Practice
- Not-Knowing Stance
- Solution-Focused Assumptions
- Goals
- Customership
- The Seven Solution-Building Tools
- Second Session and Beyond
- Final Words
- Appendix A
- Appendix B
- Appendix C
- References
- Index