Solution-Focused Case Management

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Bibliographic Details
Main Author: Blundo, Robert G
Other Authors: Simon, Joel
Format: Book
Language:English
Published: New York : Springer Publishing Company, Incorporated, 2015
Edition:1st ed
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Table of Contents:
  • Cover
  • Title
  • Copyright
  • Contents
  • Foreword
  • Preface
  • Acknowledgments
  • Share Solution-Focused Case Management
  • Chapter 1: Solution-Focused Case Management: Definitions and Meanings
  • Shifting Into New Ideas
  • Exercise: How Our Assumptions Determine How We View the Client
  • Conclusion
  • Chapter 2: Challenging Our Assumptions
  • Convergent Development of Seminal Concepts Inherent in Solution-Focused Practice
  • Coming From a "Not-Knowing Stance"
  • Building Meanings Together With Clients
  • This Is Your Brain on Conversations: Neuroscience Research
  • Clients Have Strengths: Use Them!
  • Solution-Focused Assumptions
  • It Is About Abilities, Not Disabilities: Positive Psychology and Solution Focus
  • Practice Research
  • Conclusion
  • Chapter 3: Solution-Building in Case Management
  • Exercise: Differences Between Solution-Building and Problem-Solving Processes
  • The Problems With Problem Talk
  • Problem Focus
  • Solution Focus
  • Conversation as the Tool for Change
  • Learning to Listen
  • Exercise
  • Steps to Developing a Useful Conversation: An Overview
  • The National Consensus Statement on Mental Health Recovery
  • Promoting Social Justice
  • Chapter 4: Solution Focus: Its History and Practice
  • A Brief History of Solution-Focused Practice
  • How Clients and Case Managers Make Meaning Together: Wittgenstein and Language Games
  • What Happens After Clients and Case Managers Say "Hello": Forming Solution-Focused Collaborative Partnerships
  • Listening to Clients
  • An Introduction to Solution-Focused Skills and Processes
  • Making a Difference
  • First Meeting and Introduction
  • Not-Knowing Stance and Radical Acceptance
  • Set a Positive and Collaborative Tone
  • Initiate a Collaborative Look at the Challenges
  • An Introduction to the Solution-Focused Intervention Tools
  • Ask the Miracle Question
  • Ask for Details About the Client's Goals
  • Ask Scaling Questions
  • Explore Exceptions
  • Confidence Scales
  • Affirming the Client's Perceptions
  • Returning Focus of Conversation to the Goal
  • Noticing Opportunities of Possibilities
  • Amplifying Solution Building
  • The Session Break
  • Feedback
  • End of Session
  • Next Session
  • The Second Session and Beyond: E.A.R.S.
  • Exercise: Trying Out the Ideas
  • Beginning the Session
  • Follow-Up Choices
  • Critique Your Work
  • Chapter 5: Expanding on Collaborative Partnerships and Goal Formation
  • Cocreating Useful Conversations With Clients
  • Exercise: What Do You Do Well or What Are You Best at?
  • Remember the Solution-Focused Values When Working With Clients
  • Social Constructionism
  • Every Client is a Customer for Something
  • Solution-Focused Assumptions
  • Past Experience With Services
  • Coconstructing Useful Goals With Clients
  • Best Hopes Question
  • Miracle Question
  • Scaling Questions
  • What Else?
  • Useful Goals: A Case Example
  • Discussion
  • Chapter 6: Solution-Focused Planning and Assessment
  • Solution-Focused Brief Practice Begins With the Details of Clients' Stated Goals
  • Discussion
  • Discussion
  • Exercise
  • Assessments as Interventions
  • Exercise
  • Strengths-Based Assessments
  • Useful Solution-Building Planning Questions
  • Chapter 7: Working With Clients and Other Agencies
  • Further Thoughts About Problem Talk
  • Forming Partnerships With Clients and Agencies
  • Client-Case Manager Collaboration
  • Engaging Other Agencies in Solution Building
  • Chapter 8: Keeping It Brief: Monitoring Progress, Outcomes, and Transitions Out of Service
  • Scaling Progress
  • Scaling Progress
  • Example
  • Discussion
  • Example
  • Using Scales to Keep It Brief
  • Example of Using Scales to Review Goals
  • Example of Scaling Progress After a Lapse in Contact
  • Example of Scaling as a Way of Validating Progress
  • Example of a Different Outcome for Goals or Steps
  • Example of Discovering a New Goal or Step
  • Is the Relationship Working for the Client? Monitoring Progress Toward the Goal
  • Transitioning to a Different Level of Service
  • Exercise: Problem vs. Solution Focus
  • Chapter 9: Standards of Practice for Case Managers
  • Evidence-Based Practice Versus Practice-Based Evidence
  • A Review of What Works: An Important Reminder
  • Focus on Strengths
  • Outcomes Management
  • Diversity, Social Justice, and Solution-Focused Brief Practice
  • Case Managers Need to Take Care of Themselves
  • Moral and Ethical Issues
  • Chapter 10: A Review of the Main Solution-Focused Concepts
  • Social Constructionism
  • The Three Rules of Solution-Focused Practice
  • Not-Knowing Stance
  • Solution-Focused Assumptions
  • Goals
  • Customership
  • The Seven Solution-Building Tools
  • Second Session and Beyond
  • Final Words
  • Appendix A
  • Appendix B
  • Appendix C
  • References
  • Index