Defining needs and managing performance of installation support contracts : perspectives from the commercial sector /

The authors examine whether and how well-respected commercial firms apply performance-based practices within their facilities and food services contracts. Communication between buyers and providers is critical; a small set of metrics is helpful for performance management; and incentives and a flexi...

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Bibliographic Details
Main Author: Baldwin, Laura H., 1967-
Corporate Author: Project Air Force (U.S.)
Other Authors: Hunter, Sarah B., 1968-, Hunter, Sarah, 1968-
Format: Book
Language:English
Published: Santa Monica, CA : RAND, 2004
Series:MR (Series) ; MR-1812-AF
Project Air Force (U.S.)
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Yale University

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Call Number: UG1123 .B33X 2004 (LC)

University of Chicago

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Call Number: UG1123.B33 2004

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Call Number: MR-1812, AF

Dartmouth College

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Call Number: UG1123 .B33 2004

Cornell University

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Brown University

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Call Number: UG1123 .B33 2004