Sapient : defining success was both the challenge and the opportunity /

Although Sapient was categorized as a marketing, business, and technology consulting company, employees insisted that they never sold consulting or provided mere deliverables. Instead, Sapient promised "client success" and to this end had articulated a model with three principles that the...

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Bibliographic Details
Main Authors: Nagy, Andrea (Author), Elias, Jaan (Author), Podolny, Joel M (Joel Marc) (Author)
Format: Book
Language:English
Published: [London] : SAGE, 2016
Series:SAGE Knowledge Cases.
SAGE knowledge. Cases
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