The quality infrastructure : measuring, analyzing, and improving library services /

The quality infrastructure : measuring, analyzing, and improving library services /

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Summarizing specific tools for measuring service quality alongside tips for using these tools most effectively, this book helps libraries of all kinds take a programmatic approach to measuring, analyzing, and improving library services

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Bibliographic Details
Other Authors: Murphy, Sarah Anne (Editor)
Format: Book
Language:English
Published: Chicago : American Library Association, 2014
Chicago, [Illinois] : 2014
Subjects:
Academic libraries > United States > Evaluation > Case studies
Libraries > Quality control > Case studies
Library administration > Canada > Case studies
Library administration > United States > Case studies
Public services (Libraries) > Evaluation > Case studies
Research libraries > United States > Evaluation > Case studies
Academic libraries > Evaluation
Bibliotheksverwaltung
LANGUAGE ARTS & DISCIPLINES > Library & Information Science > General
LANGUAGE ARTS & DISCIPLINES > Library & Information Science > General.
Libraries > Quality control
Library administration
Public services (Libraries) > Evaluation
Qualitätskontrolle
Qualitätskontrolle
Research libraries > Evaluation
Canada
USA
United States
Electronic books
Aufsatzsammlung
Case studies > ^A3607902
Case studies
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Stanford University

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Yale University

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Duke University

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Call Number: ISIL:US-NCD

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